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I want to thank the iKOS Digital Support Manager, Sarah Burns for all the help and support she's provided this year.

I want to thank the iKOS Digital Support Manager, Sarah Burns for all the help and support she's provided this year. The level of service we’ve received has been great, both in terms of you getting work done quickly on the site but also in terms of the support and advice you’ve given over the phone. And I also want to say that I appreciate the warmth and good humour you’ve brought to all our phones calls and email interactions.

Matthew Elton - Head of Information and Service Communication – Citizens Advice Scotland