A commerce workshop is about taking time to understand the business requirements for all of the various touch-points in an e-commerce journey so clear direction and recommendations can made for the user experience and website development. In a workshop we would typically cover each of the following items in great detail.
Products / product displays
Discounts, vouchers and offers / multibuy
Back end integration
Click and collect
Upsell and related sales
“The iKOS Digital team have the knack of seeing and articulating things that are so obvious you can’t see them...”