A commerce workshop is about taking time to understand the business requirements for all of the various touch-points in an e-commerce journey so clear direction and recommendations can made for the user experience and website development. In a workshop we would typically cover each of the following items in great detail.
Products / product displays
Discounts, vouchers and offers / multibuy
Back end integration
Click and collect
Upsell and related sales
“We took you up on the Usability Audit after watching the Sage Pay webinar.