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Commerce workshop

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Commerce workshop

Commerce workshop 

A commerce workshop is about taking time to understand the business requirements for all of the various touch-points in an e-commerce journey so clear direction and recommendations can made for the user experience and website development. In a workshop we would typically cover each of the following items in great detail.

  • Products / product displays
  • VAT 
  • Discounts, vouchers and offers / multibuy
  • Stock control
  • Back end integration
  • Order tracking
  • Delivery
  • Click and collect
  • Upsell and related sales
  • Checkout flow
  • Payment gateways
  • PCI compliance
  • Multi currency
  • Customer notification 
  • Secondary functions